1. Easy to read LCD screens, that display feature-prompting information
2. Programmable one-touch buttons that save time and give you faster access to advanced calling functions
3. Sleek low profile design and unique tilt-base for versatile phone placement
4. Off-hook call announce through speaker or handset
5. Integrated headset interface

1. 10-button speakerphone
2. 10-button, 4-line display speakerphone
3. 20-button, 4-line display speakerphone
4. 10-button, 9-line display speakerphone
5. 20-button speakerphone
6. Optional 10-button and 20-button Add-on modules
7. 60-button DSS Console

IP telephony eliminates long distance charges between branch locations, extending telephone system capabilities to remote locations, seamlessly connecting wired and wireless systems, and taking Internet ROI to a whole new level. Toshiba IP technology gives you the power to use your private intranet or the Internet to extend full telephone system functionality to any location in the world.

Sleek, functional styling
Improve your office ergonomics with the slim profile and unique tilting base that adjusts to eight perfect angles

Each IP 5000-series model offers:

1. Integrated Gigabit Ethernet switch for fastest access to high speed network connections
2. Large, backlit display for superior readability in variable light environments
3. Sleek low profile design and unique tilt-base for versatile phone placement
4. Off Hook Call Announce through speaker or handset
5. Full duplex speakers for superior sound
6. Onscreen prompts that help you complete common tasks
7. Programmable one-touch buttons for fast access to calling functions
8. HTML and Java support with customizable applications
9. Integrated Headset Interface

Automated Attendant—streamlines operational efficiency by enabling callers to route their own calls and leave messages without receptionist assistance.

Call Routing—sends callers to the specific extension or department they want. Callers can easily find a person’s extension by using the company directory feature.

Telephone Answering—offers callers the choice of leaving a message, calling another extension, holding, or being transferred to an operator for assistance.

Voice Messaging—creates, sends, receives, forwards, and saves voice messages. Users can manage voice messages with ease by simply pressing specific telephone keys.

Audiotext—enables callers to play pre-recorded information on demand as directed by audio prompts. It’s an easy way to answer customers’ most frequently asked questions.

Call Screening—requests caller to state their name and company, and announces the calling party by playing the recording to the station user, who can accept or re-route the call.

Message Notification—lets users know when a voice message arrives by any combination of lighting a message waiting light, pager, or calling a home phone, cellular phone, or any off-premise location.

Toshiba Stratagy Voice Mail enables you to:

1. Simplify voice mailbox operation through your Strata CIX telephone with LCD display and soft keys, making your communication system easy to use
2. Manage voice, fax, and e-mail messages from your PC or telephone via Unified Messaging.
3. Access all your critical communications from a single screen
4. Record calls directly into your voice mailbox with a single button on your telephone. Starting, pausing, and stopping a recording is as easy as pressing a key
5. Network your Stratagy voice mail with all your locations to use it as your centralized voice mail system. Or, network multiple voice mail systems using AMIS or VPIM networking
6. Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day, 365 days-a-year

Toshiba’s voice processing systems work with Strata® CIX™ IP business communication systems to turn sophisticated applications into practical solutions. Toshiba’s voice processing applications help you improve customer service by providing callers with instant attention, responsiveness, and access to information. Strata CIX voice mail systems handle all the basics including Automated Attendant, Call Routing, Telephone Answering, Voice Messaging, Audiotext, Call Screening, Message Notification, LCD feature prompting with Soft Key Operation, Call Recording, Networking, and more.

Toshiba’s Voice Mail Capabilities
Simplify voice mailbox operation through a Toshiba IP or digital telephone with LCD display and soft keys Record calls directly into your voice mailbox with a single button on your telephone Unified Messaging manages voice, fax, and e-mail messages from your PC or telephone Fax Integration, Text-To-Speech, Speech Recognition, and Interactive Voice Response applications enable you to add advanced options as needed Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day, 365 days-a-year

Toshiba’s Voice Processing for Business: Standard Applications & Specifications
oshiba’s LVMU1A and iES16 models seamlessly integrate your voice message processing on a single printed circuit card inside your Strata® CIX™ system — with no need for external connections, standard telephone ports, or separate power backup systems.

Download data sheets on our voice mail products..

Customization
Customize voice processing functions using Stratagy’s® Token Programming, a powerful yet simple scripting language. Tokens can add or enhance voice mail features and functions such as recording and playback, audio files, or using DTMF entries by callers to provide data response or special call routing. Tokens can perform functions as simple as a hook-fl ash, and as complicated as an IVR application, specific to your needs. Token Programming is developed and deployed by Authorized Toshiba Dealers.

Advanced Voice Mail Applications
Stratagy® Enterprise Server (ES) equipped systems allow users to add advanced applications.

Unified Messaging—allows you to access all your critical communications from a single screen, including voice, e-mail, and fax messages. Conveniently retrieve and send voice, fax, and e-mail messages from within your e-mail client inbox screen. You can even retrieve Stratagy voice and fax messages via the Internet from any e-mail service that supports SMTP and IMAP4 protocols. Unified Messaging gives you the power to consolidate all types of communications and manage more messages in less time. Play voice messages through your PC speakers or through your handset for privacy. Display and print a fax on your screen. Forward voice or fax messages as WAV or TIF files to any e-mail address. You can also easily manage voice, fax, and e-mail messages via telephone—a must for employees when they don’t have computer access.

Fax Applications—stores inbound faxes in your mailbox and allows them to be printed, forwarded, or displayed on your PC screen. When combined with Unified Messaging, fax messages can also appear in your e-mail inbox. Fax On Demand and Fax Back enables users to receive brochures, price lists, or other printed information from the Stratagy system. Ideal for traveling employees, Fax Mail lets the user transmit faxes left in their mailbox to a portable computer fax device or hotel fax machine for printing. You can even add voice comments to a fax. As a result, you’ll open up a world of unprecedented communication opportunities.

Text-To-Speech—leading-edge technology enables any touchtone telephone to audibly read e-mail messages to you. Text-To-Speech capability gives traveling employees easy access to e-mail when they don’t have access to your computer system or the Internet. This feature also makes it easy to forward or reply to e-mail messages—all remotely via any telephone. With Text-To-Speech at their fingertips, your employees can obtain their e-mail messages anywhere, anytime. That gives them the power to stay productive, make instant decisions and immediately react to urgent business opportunities.

Speech Recognition—processes commands from the caller’s voice, making communication easy and intuitive. Using simple spoken responses, callers can quickly access product information or a specific person’s extension from the Stratagy ES system. Plus, employees who are out of the office can call in, then simply speak a command to access their voice mailbox. With these capabilities, Speech Recognition helps maximize the ease and effectiveness of both incoming customer calls and internal employee calls, while projecting an innovative image for your company.

Interactive Voice Response—enables Toshiba Authorized Software Developers to create custom IVR applications. A developer works directly with the customer to determine their exact IVR application needs. An IVR application can relay specific computer database information to callers over the telephone based on an individual’s unique input from a touchtone telephone dial pad. Information received from the database can be spoken back to the caller in a number of different ways, such as date, time, dollars and cents, numbers, or predetermined phrases.

Download the Voice Mail Basic Data Sheet
Download the Voice Mail Advanced Data Sheet
Download the LVMU1A Data Sheet
Download the iES16 Voice Mail Data Sheet
Download the Media Application Server Data Sheet